Paratransit, Vanpool and Dial-a-Ride Ridership

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This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Chicago ADA Service	200,949	172,989	148,396	79,174	267,056	265,898	270,803	271,270	271,035	271,714	267,590
Chicago Certification / CDOA	1,778	-	-	-	2,846	2,684	2,642	2,350	3,064	3,548	2,096
Suburban ADA Service	54,283	52,646	45,231	18,763	86,688	87,462	87,143	81,550	76,764	77,598	71,782
Suburban Certification Riders	477	-	-	-	1,101	1,147	1,096	899	777	956	578
Taxi Access Program	72,494	74,204	65,182	22,385	19,908	17,037	8,823	3,255	2,577	2,673	4,565

Vanpool Ridership

Service	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Advantage	24,925	15,236	10,983	2,422	72,884	73,185	66,763	74,757	75,024	76,553	81,316
Employer and Non-Profit Service	3,873	2,422	977	162	4,709	7,065	7,993	8,370	8,038	7,242	7,865
Locally Based	6,818	-	-	-	-	-	-	-	-	-	-
Municipal Shuttle	6,159	11,288	8,890	4,644	17,385	17,748	18,776	17,795	16,235	18,859	18,817
VIP	16,984	14,322	9,560	13,840	46,596	59,312	57,708	62,360	69,880	82,404	87,120

Number of Vanpools

Service	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Vanpool Total	374	368	402	222	640	658	687	737	784	789	771

Dial-A-Ride Ridership

Service	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Dial-A-Ride	44,169	40,842	39,296	20,718	67,343	71,667	71,971	73,851	76,819	84,313	92,396