Paratransit, Vanpool and Dial-a-Ride Ridership

This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Chicago ADA Service 256,485 200,641 178,144 157,822 135,846 247,676 247,421 254,650 254,012 266,687 264,792 258,278
Chicago Certification / CDOA 1,944 1,220 912 - - 2,469 2,161 2,372 2,345 2,093 3,360 1,650
Suburban ADA Service 76,083 50,363 55,305 49,972 37,171 78,617 75,785 82,862 82,963 80,579 75,883 69,421
Suburban Certification Riders 255 363 194 - - 1,141 1,023 1,038 841 919 1,094 535
Taxi Access Program 85,122 70,557 75,179 68,200 44,176 24,855 14,007 9,861 3,658 1,936 2,620 3,773

Vanpool Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Advantage 24,671 22,894 20,335 15,003 6,768 63,548 63,595 63,190 69,336 77,074 225,803 75,674
Employer and Non-Profit Service 1,278 3,276 2,305 2,174 1,256 4,252 5,202 6,382 6,953 8,141 17,832 6,683
Locally Based 6,088 6,589 - - - - - - - - - -
Municipal Shuttle 6,083 5,279 12,163 9,437 8,538 16,500 18,865 18,685 19,950 20,057 55,998 20,480
VIP 16,800 16,200 15,078 12,760 13,818 39,800 42,674 48,948 60,076 69,582 241,538 79,176

Number of Vanpools

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Vanpool Total 402 381 354 382 538 636 648 669 714 766 795 784

Dial-A-Ride Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Dial-A-Ride 39,531 43,181 43,325 39,494 31,625 62,844 63,247 67,554 75,253 78,114 85,770 110,428