Paratransit, Vanpool and Dial-a-Ride Ridership

This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Chicago ADA Service 201,755 178,888 131,568 121,809 248,426 222,405 255,416 251,342 258,792 259,133 235,158 247,701
Chicago Certification / CDOA 1,738 1,942 - - 2,277 2,301 2,882 2,226 2,436 2,985 2,965 2,454
Suburban ADA Service 52,740 56,454 41,870 34,396 82,798 70,019 82,286 80,437 76,827 73,823 62,777 67,057
Suburban Certification Riders 120 427 - - 848 776 665 921 886 814 774 -
Taxi Access Program 85,000 83,698 78,835 53,405 29,466 14,384 10,784 4,746 2,965 2,852 2,345 3,921

Vanpool Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Advantage 20,143 19,688 10,027 4,200 62,398 56,245 67,405 63,166 68,337 65,947 60,140 76,160
Employer and Non-Profit Service 2,810 3,286 2,120 1,555 5,196 4,448 5,824 7,124 7,828 9,408 6,531 8,885
Locally Based 6,288 - - - - - - - - - - -
Municipal Shuttle 5,246 11,351 9,355 7,275 16,975 15,050 17,702 17,053 16,139 15,945 17,116 20,424
VIP 18,128 15,960 13,566 12,520 41,756 47,848 61,424 57,902 62,942 76,710 84,646 87,433

Number of Vanpools

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Vanpool Total 392 368 371 435 636 645 661 698 755 792 783 763

Dial-A-Ride Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Dial-A-Ride 42,699 42,533 35,547 33,089 64,240 58,066 69,450 70,551 73,848 76,573 76,813 90,610