Paratransit, Vanpool and Dial-a-Ride Ridership

This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Chicago ADA Service 201,559 194,599 172,361 151,241 100,564 249,275 253,825 264,788 267,772 271,235 262,391 249,606
Chicago Certification / CDOA 2,078 1,475 - - - 2,533 2,513 2,581 2,334 2,689 3,372 1,992
Suburban ADA Service 53,832 51,550 54,885 46,277 27,843 77,977 81,372 84,075 81,992 79,924 73,352 64,653
Suburban Certification Riders 285 394 - - - 815 1,032 1,065 885 984 942 -
Taxi Access Program 85,000 67,735 69,170 52,500 26,895 19,462 13,665 9,423 3,366 2,680 2,355 3,901

Vanpool Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Advantage 23,932 23,153 17,384 13,042 1,364 66,401 68,507 67,953 70,531 77,874 77,377 71,588
Employer and Non-Profit Service 2,498 550 668 923 264 2,403 4,958 5,895 6,010 5,564 5,316 7,610
Locally Based 6,534 6,362 - - - - - - - - - -
Municipal Shuttle 5,939 5,295 11,429 9,577 5,586 14,761 16,224 16,384 15,477 14,580 18,100 14,606
VIP 17,200 17,248 15,532 10,724 16,324 42,000 55,692 56,458 64,048 75,108 80,840 80,080

Number of Vanpools

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Vanpool Total 401 376 367 399 120 638 652 683 722 780 786 775

Dial-A-Ride Ridership

Service 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013
Dial-A-Ride 43,703 39,511 40,017 38,581 24,318 59,067 66,623 68,624 73,452 79,417 80,034 85,075